Terms of service

TERMS OF SERVICE

Last Updated: August 26, 2026

These Terms of Service (“Terms”) govern your access to and use of the Cherry Mew online store, website, products, services, and related features.

In these Terms, “Cherry Mew,” “we,” “our,” and “us” refer to Cherry Mew. “You” and “your” refer to visitors, customers, purchasers, and other users of our store.

By browsing our website, placing an order, purchasing a product, or otherwise using our services, you agree to these Terms and any policies referenced in them, including our Privacy Policy, Shipping Policy, and Return and Refund Policy.

If you do not agree with these Terms, please discontinue use of our website and services.

1. ELIGIBILITY AND USE OF OUR STORE

By using Cherry Mew, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you, or that you are using the store with appropriate parental or guardian authorization where required.

You agree that you will not:

Use our website or products for unlawful or fraudulent purposes;
Violate applicable federal, state, or local laws;
Attempt to gain unauthorized access to our systems;
Transmit malware, viruses, destructive code, or similar technology;
Interfere with the security or operation of our website;
Use false information to place an order; or
Engage in conduct intended to defraud Cherry Mew or another person.

We may restrict or terminate access to our services when we reasonably determine that these Terms have been materially violated.

2. STORE INFORMATION AND CHANGES

We aim to keep product information, pricing, availability, shipping information, and other website content accurate and current.

Occasionally, our website may contain:

Typographical errors;
Incorrect pricing;
Inventory inaccuracies;
Outdated product information;
Incorrect descriptions;
Shipping calculation errors; or
Other unintended omissions.

We may correct such information when necessary.

If an error materially affects an order that has already been placed, we may contact you with corrected information and, when appropriate, provide the option to proceed with or cancel the affected order.

Nothing in this section limits any rights available to you under applicable consumer protection law.

3. PRODUCTS AND AVAILABILITY

Products displayed on Cherry Mew may be offered in limited quantities and may become unavailable without prior notice.

We make reasonable efforts to present product photographs, colors, measurements, specifications, descriptions, and other information accurately.

However, actual appearance may vary due to:

Device display settings;
Screen calibration;
Lighting;
Manufacturing variations;
Packaging updates; or
Minor production differences.

We reserve the right to modify or discontinue products and to limit quantities where reasonably necessary.

We may also restrict sales to particular geographic areas where fulfillment, legal, carrier, or logistical restrictions apply.

4. PRICING AND CURRENCY

Unless clearly stated otherwise, prices shown on the U.S. version of Cherry Mew are expressed in U.S. Dollars (USD).

Prices may change before an order is submitted.

Applicable:

Sales tax;
Shipping charges;
Discounts;
Promotional adjustments; and
Other applicable charges

will be displayed during checkout when relevant.

The final amount shown at checkout should be reviewed carefully before payment is submitted.

5. PAYMENT

Available payment methods are displayed during checkout and may be processed through Shopify, Shopify Payments, or other authorized third-party payment processors.

By submitting an order, you represent that:

The payment information provided is accurate;
You are authorized to use the selected payment method;
The billing information supplied is correct; and
You authorize collection of the amount displayed at checkout.

We do not guarantee that every payment method will remain available at all times.

Payments may be declined or reviewed by payment processors or financial institutions independently of Cherry Mew.

6. ORDER SUBMISSION AND ACCEPTANCE

An order submitted through our website constitutes an offer to purchase the listed products.

Receipt of an automated order confirmation does not necessarily mean that the order has been finally accepted or shipped.

We may reasonably decline or cancel an order because of:

Product unavailability;
Payment authorization failure;
Suspected fraud;
Duplicate or unusual transactions;
Incorrect pricing;
Incorrect inventory data;
Shipping restrictions;
Invalid or incomplete customer information; or
Violations of these Terms.

If we cancel an order after successfully collecting payment, we will issue the appropriate refund to the original payment method in accordance with applicable law.

7. CUSTOMER INFORMATION

You agree to provide accurate, complete, and current information when placing an order.

This includes your:

Name;
Shipping address;
Billing address;
Email address;
Telephone number; and
Payment information.

Customers are responsible for reviewing their delivery information before submitting an order.

If you notice an error after ordering, please contact:

support@cherrymew.store

as soon as possible.

We will make reasonable efforts to assist, but we cannot guarantee that shipping information can be changed after fulfillment has begun or the package has been transferred to a carrier.

8. SHIPPING OPTIONS AND CHARGES

For eligible U.S. orders, Cherry Mew currently offers the following shipping options:

Standard Shipping — Orders $0.00 to $69.99

$8.00

Standard Shipping — Orders $70.00 and above

FREE

Express Shipping

$15.00

The shipping option selected and the applicable charge will be shown during checkout before payment is completed.

Unless otherwise specified during checkout, eligibility for free Standard Shipping is based on the merchandise subtotal after applicable discounts and before taxes.

Shipping services may vary depending on product availability, shipping destination, carrier limitations, and other fulfillment considerations.

9. ORDER PROCESSING AND SHIPPING TIMEFRAMES

Any processing or shipping estimate displayed by Cherry Mew is intended to provide customers with a reasonable expectation regarding fulfillment.

Shipping time and delivery time may be separate periods.

If Cherry Mew expressly provides a shipment timeframe, we intend to have a reasonable basis for that timeframe.

If no shipment timeframe is stated, applicable U.S. federal requirements concerning online merchandise orders will apply.

Under the Federal Trade Commission's Mail, Internet, or Telephone Order Merchandise Rule, sellers generally must have a reasonable basis to expect shipment within the advertised timeframe or, where no shipment timeframe is stated, within 30 days.

If we learn that an order cannot be shipped within the applicable timeframe, we will handle the delay in accordance with applicable law, including providing required notice and, where required, giving the customer the opportunity to consent to the delay or cancel the order for a refund.

10. DELIVERY ESTIMATES AND CARRIER DELAYS

Estimated delivery dates are not guaranteed arrival dates unless Cherry Mew expressly states otherwise.

Once a shipment enters the carrier network, delivery may be affected by circumstances outside our reasonable control, including:

Severe weather;
Transportation disruptions;
Carrier congestion;
Holiday volume;
Natural disasters;
Government action;
Incorrect delivery information;
Labor disruptions; or
Other unforeseen events.

We will not use this section to avoid obligations that applicable law places on Cherry Mew.

11. LOST, DAMAGED, OR MISSING ORDERS

If your shipment appears to be lost, significantly delayed, damaged during transit, or marked as delivered but cannot be located, please contact us at:

support@cherrymew.store

Please include your order number and any relevant photographs, tracking information, or other supporting details.

We may coordinate with the applicable carrier to investigate the issue.

Any resolution will depend on the circumstances of the shipment, our published policies, carrier information, and rights available under applicable law.

12. RETURNS, REFUNDS, AND EXCHANGES

Returns, refunds, exchanges, and applicable cancellation procedures are governed by our separately published Return and Refund Policy.

Customers should review that policy before ordering.

Nothing in these Terms is intended to waive or restrict a consumer right that cannot legally be waived.

Where an order must be canceled and refunded under applicable U.S. law because merchandise cannot be shipped as required, Cherry Mew will process the appropriate refund.

13. DISCOUNTS AND PROMOTIONS

Cherry Mew may occasionally provide:

Discount codes;
Promotional prices;
Free-shipping offers;
Bundled offers;
Limited-time promotions; or
Other incentives.

Each promotion may be subject to its own eligibility requirements, expiration date, exclusions, and conditions.

Unless a promotion specifically states otherwise:

Discounts may not be combined;
Discount codes have no cash value;
Certain products may be excluded;
Promotions may be limited by customer or order; and
Promotions may end before a qualifying transaction is completed.

Fraudulent or unauthorized use of promotions may result in cancellation of the affected transaction where permitted by law.

14. THIRD-PARTY SERVICES

Certain aspects of our store may rely on third parties, including:

Shopify;
Payment processors;
Shipping carriers;
Analytics providers;
Customer service tools;
Social media services; and
Other technology providers.

Third-party services may have their own terms, privacy policies, and operating rules.

Cherry Mew is not responsible for the independent actions of third parties except to the extent responsibility cannot lawfully be excluded.

15. THIRD-PARTY LINKS

Our website may contain links to third-party websites or platforms.

A link does not necessarily mean that Cherry Mew endorses or controls that third party.

We encourage customers to review the terms and privacy practices of third-party websites before providing information or completing transactions with them.

16. REVIEWS, COMMENTS, AND USER CONTENT

If you voluntarily submit a review, image, testimonial, suggestion, comment, or other content to Cherry Mew, you represent that you have the legal right to submit that content.

You may not submit content that:

Infringes intellectual property rights;
Violates privacy rights;
Is knowingly false;
Is unlawful or defamatory;
Contains malware or malicious code;
Constitutes spam; or
Otherwise violates applicable law.

Where legally permitted, content voluntarily submitted for publication may be used by Cherry Mew for legitimate business, marketing, and promotional purposes under a non-exclusive, royalty-free license.

17. INTELLECTUAL PROPERTY

Unless otherwise stated, the original content presented through Cherry Mew—including branding, text, graphics, logos, photographs, website design, and other proprietary material—is owned by or licensed to Cherry Mew.

You may use our website for personal and lawful shopping purposes.

You may not copy, reproduce, commercially exploit, republish, distribute, or modify protected content without authorization, except where applicable law allows such use.

Third-party trademarks remain the property of their respective owners.

18. PERSONAL INFORMATION

Our collection and processing of personal information are governed by our separately published Privacy Policy and applicable privacy laws.

Customers should review our Privacy Policy to understand how personal information may be collected, processed, disclosed, and retained.

19. PROHIBITED ACTIVITIES

You may not use Cherry Mew to:

Commit fraud;
Violate applicable laws or regulations;
Infringe another person's rights;
Harass or threaten others;
Submit intentionally false information;
Introduce malicious software;
Scrape or collect personal information unlawfully;
Interfere with security mechanisms;
Circumvent access restrictions;
Misrepresent your identity; or
Disrupt normal website operations.

We may take reasonable measures to protect our customers, systems, and business against prohibited activity.

20. WEBSITE AVAILABILITY

We strive to maintain reliable access to our website but cannot guarantee that every feature will operate continuously or without interruption.

Maintenance, technical failures, third-party outages, security events, or other circumstances may temporarily affect access.

We may modify or discontinue website features when reasonably necessary.

21. DISCLAIMER OF WARRANTIES

To the maximum extent permitted by applicable law, Cherry Mew's website and services are made available on an “as is” and “as available” basis except where an express warranty or legally required warranty applies.

We do not warrant that:

The website will never experience interruptions;
Every error will be immediately corrected;
Every product will remain continuously available; or
Every website feature will remain unchanged.

Nothing in these Terms excludes warranties or consumer protections that cannot legally be excluded.

22. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Cherry Mew and its representatives will not be responsible for indirect, incidental, special, or consequential losses arising solely from the use or inability to use our website where such liability may legally be limited.

This section does not exclude or limit liability where applicable law prohibits such an exclusion.

Some jurisdictions provide consumers with rights that cannot be waived through contractual terms. Those rights remain unaffected.

23. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify Cherry Mew against third-party claims arising directly from:

Your unlawful use of the website;
Your material breach of these Terms; or
Your infringement of another person's legal rights.

This provision does not require you to indemnify Cherry Mew for liability caused by Cherry Mew's own unlawful conduct where such a requirement would not be legally enforceable.

24. TEXAS CONSUMER PROTECTION

Cherry Mew operates from Texas and intends to conduct its business in a manner consistent with applicable Texas consumer protection requirements.

The Texas Deceptive Trade Practices–Consumer Protection Act prohibits false, misleading, or deceptive acts or practices in trade or commerce.

Nothing in these Terms is intended to eliminate or restrict a customer's non-waivable rights under applicable Texas or federal consumer protection law.

25. GOVERNING LAW

These Terms and your use of Cherry Mew will generally be governed by the applicable laws of the State of Texas and applicable federal laws of the United States, without regard to conflict-of-law principles.

However, this provision does not deprive consumers of mandatory protections that may apply to them under other applicable laws.

26. SEVERABILITY

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be limited or severed only to the extent necessary.

The remaining Terms will continue in effect to the extent permitted by law.

27. TERMINATION

You may stop using our services at any time.

We may restrict or terminate access when reasonably necessary because of:

Fraud;
Material violations of these Terms;
Unlawful activity;
Abuse of our systems; or
Security concerns.

Rights and obligations arising before termination will not automatically disappear merely because use of the store has ended.

28. ENTIRE AGREEMENT

These Terms, together with the policies referenced herein, constitute the agreement governing your use of Cherry Mew and your purchases from our online store.

These referenced policies may include our:

Privacy Policy;
Shipping Policy;
Return and Refund Policy; and
Other applicable policies published on our store.

When a separate policy specifically governs a particular issue, that more specific policy will generally control for that issue, subject to applicable law.

29. UPDATES TO THESE TERMS

We may revise these Terms when reasonably necessary to reflect changes in:

Our operations;
Products;
Website functionality;
Shipping or payment arrangements;
Legal requirements; or
Business practices.

The most current version will be posted on our website with a revised Last Updated date.

Changes generally apply prospectively unless applicable law requires otherwise.

30. CONTACT CHERRY MEW

Questions concerning these Terms of Service or your order may be directed to:

Cherry Mew
115 Easy Goer Trl
Caddo Mills, TX 75135
United States

Email: support@cherrymew.store
Phone: (214) 980-5515